Job Title: Stock and Metal Processing Specialist

Job Description:
The Stock and Metal Processing Specialist at H&R Steel plays a critical role in assisting walk-in customers with stock and special-order metal requests while ensuring efficient and safe material handling. This position requires a strong attention to detail, excellent communication skills, and the ability to prioritize tasks in a fast-paced environment.

Drop off resume at H&R Steel to apply.

Key Responsibilities

Customer Assistance

• Assist walk-in customers with locating stock or placing special metal orders.

• Clearly communicate with the office receptionist regarding customer selections for purchase.

• Ensure a safe and organized customer browsing area, prioritizing safety while providing access to materials.

• If required, record customer information, including name, phone number, project description, date, and time. Relay this information to the appropriate team member for follow-up.

Metal Handling & Processing

• Lift and move heavy materials (up to and over 100 lbs) manually or with the assistance of a forklift.

• Organize and store daily metal deliveries in the appropriate locations to maintain a clean and safe workspace.

• Process metal orders by cutting, punching, shearing, or bending materials.

• If time allows, process materials immediately for waiting customers.

• When working as part of a two-person team, divide responsibilities to balance immediate processing and taking job requests for customers in line.

• Maintain accurate records of completed processing requests and communicate updates to customers promptly.

Stock Management

• Maintain up-to-date knowledge of stock items and availability.

• Communicate low stock items to the office receptionist by 4:00 PM daily to ensure timely reordering.

Required Skills and Qualifications

• Ability to lift and move materials weighing over 100 lbs.

• Proficient in operating a forklift (certification preferred or training provided).

• Strong organizational and multitasking abilities to manage multiple customer requests simultaneously.

• Basic knowledge of metal processing techniques (training can be provided).

• Clear communication skills for coordinating with both customers and office staff.

• Commitment to maintaining a clean, safe, and orderly work environment.

• Ability to prioritize safety while engaging with customers and materials.

Work Environment and Expectations

• This is a physically demanding role requiring frequent lifting, bending, and material handling.

• You will interact directly with customers, ensuring they receive prompt and courteous service.

• The work area must be kept clean, organized, and safe at all times to comply with safety standards and enhance customer experience.

• Communication and teamwork are essential, especially during busy periods when coordinating with both the office receptionist and other stock team members.

Compensation

Hourly pay between $18-25 per hour depending on experience. Performance evaluations and goal reviews occur annually, with opportunities for raises and bonuses based on individual contributions.

This position is perfect for someone who enjoys hands-on work, thrives in a customer-facing role, and values safety, organization, and efficiency. You’ll be an essential part of H&R Steel’s operations, ensuring customers receive the materials and services they need promptly and professionally.

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Drop off resume at H&R Steel to apply.